By Industry
AI Chatbot for Legal Services
Qualify and intake new clients, book consultations and answer FAQs on WhatsApp — so your lawyers only spend time on real matters.
Law firms lose clients to slow intake and spend billable time on unqualified enquiries. Colton’s AI agent qualifies and intakes new clients on WhatsApp.
It books consultations, collects matter details, and answers process and fee-structure questions — while legal advice always routes to a lawyer.
The challenges in Legal Services
Slow intake loses clients
Prospects hire the firm that responds first, day or night.
Billable time wasted on triage
Screening and scheduling pull lawyers and staff off real matters.
Repetitive process questions
“Do you handle X, how much, how long” — over and over.
How Colton helps
Client qualification & intake
Capture matter type, jurisdiction and details, then score and route the lead.
Book consultations
Schedule qualified prospects straight into your lawyers’ calendars.
Process & fee FAQs
Practice areas, process and fee-structure questions answered 24/7.
Lawyer handoff for advice
The agent never gives legal advice — anything substantive routes to a lawyer.
How it works
- 1Connect your WhatsApp number, CRM and lawyer calendars to Colton.
- 2Configure your practice areas, intake questions and handoff rules.
- 3Prospects are qualified and intaked; consultations get booked.
- 4Anything requiring legal advice hands off to a lawyer.
Frequently Asked Questions
Does it give legal advice?
No — Colton handles qualification, intake and scheduling, and routes anything substantive to a lawyer.
Can it intake new clients?
Yes, it captures matter details and qualifies leads, then books a consultation.
Can it answer questions about our practice?
Yes — add your practice areas, process and fees and the agent answers 24/7.
Popular with Legal Services teams
Colton for other industries
Put an AI agent to work for your legal services business
Start free. Connect your WhatsApp number and go live in days, not months.