By Industry
AI Chatbot for Healthcare & Clinics
Book appointments, send reminders and answer patient questions on WhatsApp — reducing no-shows and freeing your front desk.
Front desks spend hours on scheduling and the same routine questions. Colton’s AI agent books appointments, sends reminders and answers common questions on WhatsApp.
Sensitive or clinical questions are always routed to a human — the agent handles the admin, your staff handle care.
The challenges in Healthcare & Clinics
Front desk overloaded
Scheduling calls and routine questions pull staff away from patients in the room.
Costly no-shows
Missed appointments waste clinician time and lose revenue.
After-hours questions unanswered
Patients can’t reach anyone outside opening hours.
How Colton helps
Appointment booking & reminders
The agent books into your calendar and sends WhatsApp reminders to cut no-shows.
Answer routine questions
Hours, location, preparation instructions and pricing answered instantly.
Safe human handoff
Anything clinical or sensitive is routed to your staff — the agent never gives medical advice.
Multilingual patient support
Serve every patient in their own language.
How it works
- 1Connect your WhatsApp number and appointment calendar to Colton.
- 2Configure your services, hours and what must always go to a human.
- 3Patients book, reschedule and ask routine questions on WhatsApp.
- 4Clinical or sensitive messages hand off to your staff immediately.
Frequently Asked Questions
Does it give medical advice?
No. Colton handles scheduling and routine admin, and routes any clinical or sensitive question to your staff.
Can it reduce no-shows?
Yes — automated WhatsApp reminders and easy rescheduling significantly reduce missed appointments.
Is patient data handled carefully?
You control what the agent can access and what must go to a human; sensitive topics always escalate.
Popular with Healthcare & Clinics teams
Colton for other industries
Put an AI agent to work for your healthcare & clinics business
Start free. Connect your WhatsApp number and go live in days, not months.