A Leaner Intercom Alternative
AI support on WhatsApp and web, with transparent pricing and a launch measured in days — not a per-resolution meter.
Intercom is powerful but premium: web-first, seat-based, with Fin billed per resolution. For many growing teams that is more product and more cost than they need.
Colton gives you AI agents that resolve conversations, a shared inbox and a CRM, WhatsApp-first and without resolution fees.
Why switch to Colton
No per-resolution fees
The AI closing more conversations should lower cost, not raise your bill.
WhatsApp-first
Templates, the service window and voice notes are native, not an add-on channel.
Live in days
Skip the multi-week enterprise implementation.
CRM + inbox together
Support, sales and contact history in one place.
Colton vs Intercom
| תכונה | Colton | Intercom |
|---|---|---|
| AI billing | Included, usage-based | Per resolution |
| Primary channel | WhatsApp + web | Web messenger |
| Time to value | Days | Weeks |
| CRM | Built in | Separate |
Best for
Growing teams that want AI support on WhatsApp without enterprise pricing or a long rollout.
Frequently Asked Questions
Is Colton cheaper than Intercom?
Usually yes, especially at scale — no per-resolution fees and no heavy per-seat pricing.
Does Colton replace Fin?
Colton provides its own AI agent that resolves conversations using your tools and knowledge base.
Can I keep web chat?
Yes — Colton handles WhatsApp and a web widget from one inbox.
Make the switch from Intercom
Start free. Bring your WhatsApp number and go live in days.