By Industry
AI Chatbot for Travel & Hospitality
Handle bookings, guest questions and upsells on WhatsApp — 24/7, in every traveler’s language.
Travelers ask questions at every stage, in every timezone. Colton’s AI agent handles bookings, pre-arrival questions and in-stay requests on WhatsApp.
It upsells rooms, tours and late checkouts, answers in the guest’s language, and escalates special requests to your team.
The challenges in Travel & Hospitality
Round-the-clock, global questions
Guests message across timezones and expect fast answers.
Language barriers
International guests need support in their own language.
Missed upsell revenue
Upgrades and add-ons go unsold when no one’s there to offer them.
How Colton helps
Bookings & availability
The agent checks availability and takes bookings on WhatsApp.
Pre-arrival & in-stay support
Check-in details, amenities, directions and requests handled instantly.
Upsell automatically
Offer upgrades, tours, late checkout and add-ons at the right moment.
Every guest’s language
Reply in 27+ languages, automatically.
How it works
- 1Connect your WhatsApp number and booking system to Colton.
- 2Add your rooms, rates, amenities and policies.
- 3Guests book, ask and request on WhatsApp, 24/7.
- 4Special requests hand off to your front desk in the shared inbox.
Frequently Asked Questions
Can it take bookings?
Yes — connected to your booking system, the agent checks availability and books on WhatsApp.
Does it handle multiple languages?
Yes, Colton replies in 27+ languages, matching the guest automatically.
Can it upsell?
Yes — it offers upgrades, tours and add-ons at natural points in the conversation.
Popular with Travel & Hospitality teams
Colton for other industries
Put an AI agent to work for your travel & hospitality business
Start free. Connect your WhatsApp number and go live in days, not months.