The credits menu

Credits are the single currency for everything on Boti — AI replies, indexing, voice, storage and more. Your plan includes a monthly credit allowance; this menu shows about how many credits each action uses.

What a credit costs

Every plan includes a monthly pool of credits, and unused credits roll over up to 2 months. Need more? Top up any time — from 3¢ per credit (see “Need more?” below).

Buy credits

Included free with every plan

The whole toolbox is free — you only spend credits on what you actually use.

🎫

Ticketing System

Full support desk — unlimited tickets

Free
📊

CRM

Pipelines, deals & cards — unlimited

Free
👥

Contacts Management

Unlimited contacts & conversations

Free
🔌

100+ Integrations

Google Calendar, YouTube, Monday & many more

Free
📣

Broadcasts

Bulk sends — you pay only the carrier

Free
💬

Conversational Sends

We don’t charge — carrier rates vary by country

Free

Credits per action — pay as you go

Your monthly credits are spent here. The range is the typical cost; the exact amount depends on the task.

🤖

AI Bot Reply

One AI-generated reply to a customer

3–30 credits
per reply

Assistant Message Request

One request to the in-app AI builder

2–50 credits
per request
🖼️

Image Generation

Generate an image with AI

8–40 credits
per image
🎧

Transcribing Audio

Speech-to-text on a voice note or recording

1–3 credits
per minute
🎙️

Voice Bot

Live voice conversation (speech-in, AI, speech-out)

8–25 credits
per minute
📞

SIP Minute

Telephony call time

2–6 credits
per minute
📄

Indexing a Document

Embed a document so the bot can search it

1–20 credits
per document
🌐

Indexing a Website

Crawl & embed a website

20–300 credits
per site
📶

1 GB Bandwidth

Data transfer — media & site traffic

5 credits
per GB

Capacity add-ons

More headroom, billed monthly from your credit balance.

👤

Additional User

Extra team-member seat

300 credits
/ month
💾

1 GB Storage

Extra file storage

10 credits
/ month
📧

SMTP Server

Dedicated outbound email server

300 credits
/ month

Need more?

Add more credits, agents, or minutes on top of any plan. Extra credits get cheaper the higher your plan.

Free / Basic
per credit
Pro
3.5¢
per credit
Ultimate
per credit

These amounts are averages.

The exact cost of each AI action is estimated from the model you choose, the length of your prompts, and the complexity of the task — so it lands somewhere inside the range shown.

You stay in control: use shorter prompts, and pick the right model for each task, to keep your credit usage low.